Security

How we protect your data and maintain the integrity of our platform.

Infrastructure Security

European Data Centers

All Openprofile data is processed and stored exclusively in European Union data centers. Our infrastructure providers maintain the following certifications:

• ISO 27001 (Information Security Management)
• ISO 27017 (Cloud Security)
• ISO 27018 (Cloud Privacy)
• SOC 2 Type II

Network Security

• DDoS Protection: Enterprise-grade DDoS mitigation at the network edge
• Web Application Firewall: Protection against OWASP Top 10 vulnerabilities
• Rate Limiting: Automatic throttling of suspicious traffic patterns
• IP Allowlisting: Available for enterprise customers

Data Encryption

Encryption at Rest

All stored data is encrypted using AES-256 encryption. This includes:

• Database contents
• File storage
• Backups
• Logs (with PII redaction)

Encryption in Transit

• TLS 1.3: All connections use TLS 1.3 with strong cipher suites
• Certificate Management: Automated certificate rotation
• HSTS: HTTP Strict Transport Security enforced
• Certificate Transparency: All certificates logged to public CT logs

Application Security

Secure Development

• Security-focused code reviews for all changes
• Automated security scanning in CI/CD pipeline
• Dependency vulnerability monitoring
• Regular security training for all developers

Authentication & Access Control

• Multi-Factor Authentication: Available for all accounts, required for admin access
• Session Management: Secure session handling with automatic expiration
• Role-Based Access: Granular permissions based on user roles
• API Key Management: Secure API key generation, rotation, and revocation

Input Validation

• Server-side validation of all inputs
• Parameterized queries to prevent SQL injection
• Content Security Policy headers
• XSS protection mechanisms

Operational Security

Access Management

• Principle of least privilege for all internal access
• Just-in-time access for production systems
• Multi-factor authentication required for all staff
• Regular access reviews and deprovisioning

Monitoring & Detection

• 24/7 security monitoring
• Automated alerting for anomalous activity
• Centralized logging with tamper protection
• Regular log analysis and threat hunting

Incident Response

We maintain a comprehensive incident response plan that includes:

• Documented response procedures for various incident types
• Designated incident response team with clear roles
• Communication templates for stakeholder notification
• Post-incident review and improvement processes
• Customer notification within 48 hours for relevant incidents

Vulnerability Management

Testing & Assessment

• Penetration Testing: Annual third-party penetration tests
• Vulnerability Scanning: Weekly automated vulnerability scans
• Code Analysis: Static and dynamic application security testing
• Bug Bounty: Responsible disclosure program (coming soon)

Patch Management

• Critical vulnerabilities patched within 24 hours
• High severity within 7 days
• Medium severity within 30 days
• Automated dependency updates with security monitoring

Business Continuity

Backup & Recovery

• Automated daily backups with 30-day retention
• Geographically distributed backup storage
• Regular backup restoration testing
• Point-in-time recovery capability

Disaster Recovery

• Documented disaster recovery procedures
• Recovery Time Objective (RTO): 4 hours
• Recovery Point Objective (RPO): 1 hour
• Annual disaster recovery testing

Compliance

Openprofile is designed to help you meet your compliance requirements:

• GDPR: Full compliance with EU data protection regulations
• CCPA: California Consumer Privacy Act compliant
• Data Residency: EU-only data processing and storage
• Audit Logs: Complete audit trails for compliance reporting

Security Contact